Quarterly report pursuant to Section 13 or 15(d)

Maintenance and Warranty

v3.5.0.2
Maintenance and Warranty
6 Months Ended
Jun. 30, 2016
Maintenance And Warranty [Abstract]  
Maintenance and Warranty
8. Maintenance and Warranty
 
Sales of devices generally include an initial warranty for parts and services for one year in the U.S. and two years in Europe, the Middle East and Africa. During the six months ended June 30, 2016, the Company determined it had sufficient historical experience of warranty costs to estimate future costs for devices sold. As a result, and beginning during the six months ended June 30, 2016, a liability for the estimated cost of product warranty is established at the time revenue is recognized based on the historical experience of known product failure rates and expected material and labor costs to provide warranty services. From time to time, specific additional warranty accruals may be made if unforeseen technical problems arise. Alternatively, if estimates are determined to be greater than the actual amounts necessary, a portion of the liability may be reversed in future periods. Warranty costs are reflected in the condensed consolidated statements of operations and comprehensive loss as a component of costs of revenue.
 
In addition, in the six months ended June 30, 2016, the Company recorded in its condensed consolidated statements of operations and comprehensive loss a one-time charge of $911 for a preventative maintenance and improvement program for devices sold prior to 2016 to bring the devices to second generation GT-level functionality.
 
A reconciliation of the changes in the maintenance and warranty liabilities for the period ended June 30, 2016 is as follows:
 
 
 
2016
 
 
 
Maintenance
 
Warranty
 
Total
 
Balance at December 31, 2015
 
$
-
 
$
-
 
$
-
 
Additions for estimated future expense
 
 
911
 
 
255
 
 
1,166
 
Incurred costs
 
 
(175)
 
 
(17)
 
 
(192)
 
Balance at June 30, 2016
 
$
736
 
$
238
 
$
974
 
 
 
 
 
 
 
 
 
 
 
 
Current portion
 
 
736
 
 
217
 
 
953
 
Long-term portion
 
 
-
 
 
21
 
 
21
 
Total
 
$
736
 
$
238
 
$
974
 
 
The long-term portion of warranty accrual is included as a component of other long-term liabilities in the condensed consolidated balance sheets.